Introduction
All managers, supervisors and team leaders have to face up to difficult employee situations at one point or another in their career.
This workshop aims to enable you with the skills to handle grievance and disciplinary actions, such that difficult employee situations can be turned-a-round to become opportunities to enhance employee performance.
When the situation warrants termination and dismissal, you must be able to abide by the law and conduct these actions with confidence.
Objectives
At the end of this two-day workshop, participants will be able to:
- differentiate between grievance, conflict and disciplinary situations
- determine and plan the appropriate course of action to take
- resolve the situation with confidence and with positive impact on the team
- appreciate various legal aspects of termination
- find answers to commonly asked questions about termination
-handle common termination situations with confidence
Outline
Grievance Mediation
- What is grievance
- How grievance develops
- Approaches to handling grievance
- Grievance handling principles
- Handling grievance mediation discussion
Taking Disciplinary Action
- Setting ground rules
- Purpose of the Code
- Approach to discipline
- Terminology used in discipline
- Hot stove rule
- Natural justice
- Classification of misconduct
- Progressive discipline
Holding Disciplinary Sessions
- Specific objectives of the discussion session
- Guidelines to conduct a disciplinary session
- Common types of disciplinary penalties
Types of Cessation
- Types of employer initiated termination
- Types of employee initiated termination
- Understanding the law regarding different types of termination
Options when Handling Resignation & Termination
- What are the difference between clearing leave, offsetting leave, garden leave, in lieu of notice and mutual agreement
For Whom
Managers, executives, supervisors.
