Introduction
An office environment, small as it might be, will have people working together to achieve similar goals. There are going to be employees that bring with them personality traits that are unique to the individual. While some characteristics are welcome, there are others that can result in unnecessary challenges and ultimately affect the dynamics of the office environment.
"The knowledge of 8 types of personalities/people and how to respond to
each will help me and my staff to deal with difficult customers. The trainer is
very knowledgeable, amiable and is able to answer to all queries."
- Ms Windersalam Shyamala Devi, Principal,
Bedok West Primary School